triangle.com | Home

I can't believe there are not more comments on this. I constantly hear complaints at work on this. Personally, I have been underpaid(in August 08), my leave balances have been wrong and there have been other smaller issues with wage and time computation. I have gone through my agency's personell dept. and have contacted best shared services myself on several occassions(dates and times documented). As of today, the first of these problems has yet to be solved. Hopefully someone will figure this new system out and get this fixed for me and the many others having similar problems. Maybe the Dept. Of Labor should get involved.

Hope you and your family do not have to go to the doctor or pick up a perscription this weekend.

 Guess what???

Old files were loaded onto the state health plan from BEACON - thats right BEACON so NO state employees have health insurance until this is straightened out on Monday I was told.

Yeah BEACON!!!

As far as dept of labor, if you read the poster that is posted in most workplaces by the labor / wage board the middle paragraph says " public employees exempt" so they will not help  they can help in private employer / employee wage disputes , but it was recently reported  that for all of 2008 they had only gotten 200,000 for employees in the whole state, bet their  budget is who knows how many million. Beacon has caused peoples credit scores to be lowered when they couldnt pay cause they werent paid. I still cant follow it , and when you ask for help they ignore you or say they will check it and then never  get back to you, or pass you along to someone else

One of my deposits was incorrect & I requested that my pay be evaluated back to the beginning of the implementation of the Beacon System. I received a work sheet from the agency outlining every penny they owed me back to the implementation of the system. Once I didn't receive the funds I was told was owed to me, I started contacting the agency, Beacon, DHHS, anyone I could think of. I kept getting the run-a-round. I was lied to, hung up on, blocked from emailing them. DHHS did not like it when I started trying to record phone calls. I was told by the agency that I was owed nearly $1200, after 5 months I only received approx $300 and a note telling me that the agency made a mistake all those months ago when they outlined funds owed to me to begin with..I have read the stories about the other state employees who have gone through the same thing and who have actually been faced with repossesions, it is very sad. I'll never see the rest of that money!!!!!!!!! I hope a lawyer would come forward and offer to begin a class action lawsuit...

This system is a joke. You have no way to track leave,you can't verify hours worked vs hours paid. You can't get an answer when you submit a work ticket asking where hours worked have disappeared to. The most recent work tickets I"ve put in have been open since October and weekly phone calls and groupwise messages are ignored. I know why they are ignored,it because nobody can tell us what happened to the 30 or so hours worked for at least 4 different employess went to. They were there one month and not the next. I can't imagine why the state is in such financial trouble they should have plenty of money if they're using what they're not paying their employees. I think we've waited long enough for the bugs to be worked out of this system, it's time for action.

Someone should step up and help! Why do the state employees have to BEG for money they are owed, and why has this been going on for so long now?? You call the agency, the agency says it's Beacon, Beacon says it's the agency, the state controller says it's the agency, you call DHHS and they know nothing....Contact the governor....also didn't care.....You find yourself repeating the same story over and over and over and over. Called the federal labor board because the state labor board was no help....they basically said all they could make the state pay the employee was for the minimum wage owed. Can't even understand your check stub so you know the check is wrong but you don't know what's wrong.

It's not just the pay that is messed up.  Another issue is the allotment of vacation and sick time.  I reviewed my time on Beacon, which stated I had more vacation time than I could carry into the next year.  So I took off time in order not to lose that time.  Now Beacon says I have taken more time than I really did.  The only thing I can think to do is go back to my last "old school" time sheet and calculate what time I should have.  That will take me quite some time, and given how people aren't even getting the money they are owed, I have zero hope of getting my time situation straightened out.

Prior to Beacon, in lieu of overtime pay I received 1 hr comp time for each hour of overtime worked.  Comp time was equal to vacation time (I had written policies), as it could be used for any purpose as long as it was applied first.  After Beacon, we started noticing that we could never get our balances to match up to Beacons quotas.  After several months, they finally posted a notice that said they had decided to change our policy, I guess since they couldn't figure out how to make Beacon work correctly.  Now if we work overtime in the same week as sick time, they will fill in our sick time with comp time!  Well sick time is not the same as comp...you can only use it when you are sick!  Basically, we are losing the ability to use our comp time as we choose.  A fellow employee called to ask why this was happening and he was told by BEST services "That's just the way it is".